In India, we are currently supporting the complete dealer networks of Skoda Auto, Isuzu Motors, and Benelli-Keeway (450+ Outlets). Worldwide, we are possibly the most integrated system that covers all functions end to end with full digital support. The system is fully capable of handling a multi-county, multi-brand (multi-line), multi-dealer and multi-outlet scenario thru the platform, which means an OEM (or dealership) can be online within a very short time in a new Market or a new Brand. We provide full scope service from a single point of contact to ensure best value to our customers.
OEM’s have access to live national dashboards to monitor and control business at a market level.; and across multiple brands and markets. Similarly, Dealerships can monitor all outlets (for any number of Brands) across all geographical locations. As a mature platform with over 25 years of evolution under diverse conditions, the system is deployable very quickly at minimum effort - the starting configuration can be up and running within days where required. Further, because of centralized support, you will see substantial savings on a daily basis as we do not require you to invest in an extensive IT infrastructure or other resources to be setup for management of operations.
Automobile CRM-DMS mobile Apps are a powerful tool designed to streamline and optimize the customer relationship management and dealership management system for the automobile industry. We also offer Mobile Apps for Customer feedback links back to an online central dashboard for instant update of feedback results. You can choose to alert key team members through an Email and SMS when a customer is not satisfied while leaving the dealership. Importantly, all Mobile Apps are fully integrated within the DMS and require no separate login security. From manufacturer/importer side, users can view a central network/zone wise dashboard and can access all network reports online.
We provide customised solutions for Used Car Dealers. Our focus is on creating visually appealing and user-friendly websites that showcase their inventory of used cars and provide a seamless browsing experience for customers. We understand that the used car dealerships need to stand out in a highly competitive market, which is why we work closely with our clients to ensure their website reflects their brand and unique selling points. We also provide ongoing support and maintenance to ensure that the website remains up-to-date and continues to drive traffic and sales.
Customer feedback is an essential tool for any business to understand the needs and expectations of their customers. We provide a customer feedback setup service that enables businesses to collect, analyze, and act on customer feedback effectively. We help businesses design surveys and feedback forms that are customised to their specific needs and goals. and that capture the information that is most important to them. Our customer feedback setup service includes setting up the necessary tools and systems to collect and manage feedback, as well as training and ongoing support to ensure that businesses can make the most of the data collected.Data monitoring is an essential practice for achieving zero-defect delivery. By closely tracking customer feedback, businesses can identify and address any issues or concerns that arise in a timely manner. This proactive approach helps to ensure that customers receive the highest level of service and that their needs are consistently met. By analyzing feedback data, businesses can also identify trends and patterns that may indicate underlying issues that need to be addressed. Ultimately, monitoring customer feedback on a daily basis is crucial for businesses looking to deliver exceptional products and services and maintain a strong reputation in the marketplace.
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